Run Your Shop Like a Machine
CrashHQ is the all-in-one command center for collision repair — scheduling, repair orders, tech time tracking, production boards, and AI-powered insights. Built for auto body shop owners, managers, and technicians.
Features
- Scheduling & calendar management with AI scheduling assistant
- Online booking with QR codes — customers book from your branded page
- Repair order management with 12 tabs (Overview, Parts, Labor, Sublet, Other Charges, Supplements, Timeline, Event Log, Checklists, Media, Exceptions, Invoice)
- Estimate imports from CCC ONE, Mitchell, Audatex, and EMS files, plus private email-in address for each shop
- Photos-first estimate flow — VIN photo auto-fills year, make, model
- 9-stage Kanban production board — Tear Down → Body/Frame → Paint → Assembly/QC → Detail → QC → Sublet → Complete → Delivered
- Shop Monitor TV display with 30-second auto-refresh and 10-hour session
- Printable production report for morning standups
- Tech Clock (per RO) and Attendance Clock (hourly/salary with Regular, OT, PTO)
- WiFi Geofencing — restrict clock actions to your authorized shop network
- Two payroll pipelines — tech payroll from flagged RO labor and hourly/salary from attendance punches, both export to QuickBooks Online
- Parts Command Center — OPSTrax, CollisionLink, PartsTrader, LKQ integrations with Red/Yellow/Orange/Green status colors
- Sublet invoice posting per line — towing, glass, calibration, storage, freight, in-house
- Built-in credit card payments and invoicing directly from the RO
- Live QuickBooks P&L inside Command Center — Accrual/Cash toggle, per-account rollup, reconciliation with Match/Review/Critical status, month-lock
- Operational GP — shop-floor P&L with payments collected and gross profit by category
- QuickBooks Online integration — one-click RO export as SalesReceipt or Invoice + Payment
- AI Brain office assistant — email drafts, phone scripts, follow-up reminders, report summaries
- AI Invoice Scan — phone camera reads paper vendor invoices and attaches them by VIN
- AI Analytics — ask questions about your shop data and get instant charts
- Command Crew help bot — plain-English answers on every page
- Mobile Hub — big-tile launcher with Tech Clock, Scan Invoice, RO Search, VIN Scan, Mobile RO, Mobile Estimate
- Customer-facing status portal with shop branding
- Intake Package — combined Check-In and Parts Authorization into one signature and one PDF
- Insurance coordination — track supplements (Draft → Submitted → Approved → Paid) and damage photos from the RO
- Exception rules — flag low margins, missing parts, or uncharged materials before close
- OEM repair procedures lookup from the repair order
- KPI dashboards — cycle time, touch time, capture rate, avg closed RO, goals progress
- SMS, MMS & Voice AI — coming soon (Pro plan required, pricing increase will apply)
- Custom branding — your logo, colors, and tagline
- Role-based access — Admin, GM, Office Manager, CSR, Estimator, Tech, Parts
- Multi-location support with consolidated reporting
- Mobile-first PWA — install from browser, no app store needed
- Automatic 1-hour inactivity timeout for security (10-hour exception for Shop Monitor)
Pricing
Starter plan: $199/month — scheduling, repair orders, production boards, and core shop management tools.
Pro plan: $349/month — everything in Starter plus AI Brain, advanced KPIs, exception rules, and priority support.
Both plans include a 14-day free trial. No credit card required.
What is CrashHQ?
CrashHQ (Command Center) is crash management software — a digital platform that helps collision repair shops track every vehicle from intake to delivery. It replaces whiteboards, spreadsheets, and disconnected tools with a single system for repair orders, scheduling, parts, payments, and reporting.
Frequently Asked Questions
- What is crash management software?
- Crash management software is a digital platform that helps collision repair shops track every vehicle from intake to delivery. Command Center is purpose-built crash management software for auto body and collision shops.
- How do I manage vehicle accident claims with CrashHQ?
- CrashHQ tracks each repair order from first notice of loss through final delivery. You import estimates from CCC ONE, Mitchell, or Audatex, assign technicians, track parts and supplements, and keep customers updated via the status portal.
- What does a crash command center do?
- A crash command center gives shop owners and managers a real-time view of every vehicle, technician, and dollar in their shop with live production boards, cycle time KPIs, revenue dashboards, and AI-generated insights.
- Can I try CrashHQ before buying?
- Yes. Command Center offers a 14-day free trial on both the Starter ($199/month) and Pro ($349/month) plans. No credit card is required.